ClarityCounts Privacy Policy
Effective Date: February 2025
At ClarityCounts, we are committed to protecting your privacy and handling your personal information with transparency, integrity, and in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website (claritycounts.com.au).
1. What Information We Collect
We may collect personal and sensitive information necessary for delivering our financial consulting services, including:
Personal Information: Name, email address, phone number, and business details.
Financial Information: Business financial statements, accounting records, cash flow details, and other financial documents.
Usage Data: Website interaction data via cookies, such as browser type and pages visited, to improve user experience.
2. How We Collect Information
Information is collected through:
Online forms (e.g., consultation bookings, contact forms)
Direct communication (emails, calls, and virtual meetings)
Our financial analysis tools and checklists used during service delivery
3. Why We Collect Your Information
We use your information to:
Deliver our core and premium financial services
Provide tailored advice and monthly reporting
Communicate with you regarding appointments, updates, and insights
Improve our service offerings and marketing effectiveness
Comply with legal and regulatory requirements
4. Disclosure of Personal Information
We may share your personal information:
With internal staff and subcontractors who support our service delivery
With your explicit consent, with your accountant or other professional advisers
If required by law or to protect our legal rights
We do not sell your personal information to third parties.
5. Data Security
ClarityCounts is committed to securing your information. We take reasonable steps to protect personal data from misuse, loss, unauthorised access, modification, or disclosure. This includes secure data storage, access controls, and peer-reviewed analysis processes.
6. Access and Correction
You have the right to access the personal information we hold about you and request corrections. Please contact us at privacy@claritycounts.com.au to make such requests.
7. Cookies and Analytics
Our website uses cookies to track usage data for improving our site and service offerings. You can control cookie settings through your browser.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our services. The latest version will always be available on our website.
10. Contact Us
If you have any questions about this policy or how your personal information is handled, please contact:
Privacy Officer
ClarityCounts
Email: privacy@claritycounts.com.au